Embedded Files
Below you find two general introduction videos on how to use the BenQ board
Below you find two general introduction videos on how to use the BenQ board
InstaShare: How to connect a BenQ to your Mac
InstaShare: How to connect a BenQ to your Mac
You can connect the BenQ to your Mac using the following driver software:
https://www.benq.eu/de-de/business/support/products/ifp/instashare/download.html
The video below gives you instruction how to use InstaShare and what you can do:
InstaShare: How to connect to a BenQ Active Board with your Chromebook
InstaShare: How to connect to a BenQ Active Board with your Chromebook
Go to the Chrome Web Store and download the Instashare app. If you can not find it by the name
Search by ID: ologblpnojaoppnoekhcjbnnhjbepmge
The video below gives you instruction how to use InstaShare and what you can do:
List of BenQ Whiteboard used at Tandem IMS
List of BenQ Whiteboard used at Tandem IMS
Site Loc Type IP Serial Number Purchase date
Zur RP750K EI56J0002503M 28.08.2018
Zur RP750K EI56J0002703M 28.08.2018
Zur RP750K EI56J0002803M 28.08.2018
Zur RP750K EI56J0002203M 28.08.2018
Zol Lunch RP7502 EI32M0000202G 11.11.2021
Erl 3rd fl. RP7502 192.168.3.111 ??? 01.03.2022
You do not see the Active Board you need in the InstaShare App to connect to?
You do not see the Active Board you need in the InstaShare App to connect to?
Make sure you are in the same network (usually Tandem Main) as the Active Board is
Open the InstaShare App on the Active Board
Click the Cogwheel and check the name the App is showing itself with
If you don't see this name either, activate "Show connection window" in the Instashare App settings on the Acive Boards
Enter this Code which now shows up into the InstaShare App on your device
WIFI Interface
WIFI Interface
The boards do not have a built-in WIFI interface. To connect via WIFI, you need a WIFI USB dongle.
There are 2 different dongle. Please check with Bechtle AG which dongle you need:
A) TDY31
Some dongle can be installed into a compartment at the back of the display - See second page of the BenQ data sheet (WIFI dongle cover).
Remote control with dongle
Remote control with dongle
The BenQ cannot communicate directly with the normal remote control and needs another dongle for this. This dongle is small, without an antenna and not labelled, see picture. The remote control communicates with the dongle via radio. This dongle can be connected to any USB port on the back of the BenQ.
Samsung Flip WM55B
Samsung Flip WM55B
To connect with your Mac you can use "Mirror Screen (Apple Air Play)
To connect via another laptop or mobile phone go to the main menu and click the device type to connect. Then follow instructions.
if in doubt see the manual:
Support
Support
1st level: EB: Julia, Tel. 043 500 10 28; ZH: Martha Redeker
2nd level: Philip, Tel: 043 500 10 27, Support-Form
3rd level:
Call BenQ HelpDesk for any technical problems: Tel: 0800 10 2367
Call our reseller for any commercial questions: Bechtle AG, Mr. Ciotti, Tel: 041 799 00 76, rosete.ciotti@bechtle.com
Direct contact for technical support: Mr. Severin Burkhard, 041 799 08 23
Direct contact for technical support: Mr. Dario Huber, 041 799 08 22
Replacement parts: Rotkreuz.direct-ch@bechtle.com
Technical support: displaysolutions.direct-ch@bechtle.com
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