List of printers

Below you find a list of all available printers at Tandem. The names of the printers are determined according to the following syntax-rule:

Printer name = Site + Location + Brand + Features

• • Site: Like Erl for Erlenbach, Zol for Zollikon or Zur for Zurich

  • Location: House, Floor or other description to locate the printer. (Note: SF111 means Seefeldstrasse 111)

  • Brand: Brand Name and product number

  • Features: Features like paper size, color, etc. (Note: bw means black / white)

Erlenbach

Erl ArtRoom HP E78625z MFP A3color Support: Sandra

Erl_Fl4 OKI-C532 A4color no support!

Zollikon

Zol Office HP E78625z MFP A3color Support: Monica

Zol Fl1 Brother-MFC-L2710DW A4bw Support: Monica

Zol Fl2 OKI-C532 A4color Support: Monica

Zurich Seefeldstr 111

Zur SF111 Reception HP E87740 A3color Support: Sandra / Simone

Zur SF111Fl2 HP E87740 Support: Sandra / Simone

Zurich Seefeldstr 113

Zur SF113 StaffRoom Brother MFC-2750 A4bw Support: ???

Zurich Seefeldstr 116

Zur SF116 X58045 A4color Support: Tanja

Zurich Seefeldstr 119

Zur SF119 HP E58045 A4color Support: Martin

Küsnacht

KU ZH Tower 3rd Fl A4 Color HP E47528 Support: Deborah

KU-Rap Fl3 A4 b/w MFC-L2710DW series Support: Thomas

KU-KF6TeacherRoom A3 Color HP E78625 Support: Paul

KU-KF6 Fl2  A4 color OKI C532DN Support: Paul

KU-SE Reception  A3 Color HP E78625 Support: Friederike

KU-Rap Fl3 A4 Color HP X58045  Support: Michi

Note:

• Printers with the RUMOX mark are under service contract and are serviced and repaired by the RUMOX support team.

• You can click on the name to open the administrator interface of the corresponding printer.

• More information can be found in the printer config file

1st level: Most printers have a specific 1st level support person assigned. This person takes care of minor problems such as toner changes or paper jams.
In case of a printer problem like paper jams, broken parts, no responding, etc - the 1st level support (Name in blue) is directly calling the 3rd level support which will solve the problem in 24 hours. Please describe the problem and indicate serial number below (number in brackets).

2nd level: In case there is a problem linked to Mac computers contact Philip, Tel: 043 500 10 27, Support-Form
2nd level: In case there is a problem linked to Chrome computers contact Martin, Tel: 043 500 10 95, Support-Form

3rd level: Sysprint AG, support@sysprint.ch or Tell: 044 730 23 45.    For administration: info@sysprint.ch